Shipping policy

Last updated: March 08, 2025

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from GLIMMORO.

1. Order Processing Time

  • Orders are processed within 1–3 business days
  • Approximately 80% of orders are processed within this timeframe

Once your order is processed, you will receive a confirmation email with tracking details.

2. Estimated Delivery Time

  • Estimated delivery time: 3–7 business days

Please note:

  • Delivery times are estimates and may vary depending on location
  • Estimated delivery dates may be provided at checkout based on item availability and shipping method
  • Orders may be delayed by 1–2 additional days due to factors outside our control

3. Shipping Coverage

We ship to most countries worldwide.

However:

  • Some products may have shipping restrictions depending on destination
  • Certain items may not be available for delivery to specific international locations

4. Order Tracking

  • A tracking number will be provided once your order has been shipped
  • You can use this tracking number to monitor your shipment status

You can track your order anytime here: 👉 Order Tracking

Simply enter your tracking number to view the latest shipping updates.

Please allow time for tracking information to appear after dispatch.

5. Shipping Costs

  • Shipping fees are calculated at checkout based on:
    • Destination
    • Shipping method
    • Order weight and size
  • Product weights are listed on product pages where applicable
  • To comply with carrier policies, shipping weight may be rounded to the nearest unit
  • Any applicable taxes, duties, or customs fees are the responsibility of the customer

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for delivery issues caused by:

  • Incorrect or incomplete address
  • Failed delivery attempts
  • Packages not claimed or refused

Orders affected by these issues may not be eligible for reshipment or refund.

7. Delivery Issues

If you experience a delivery issue:

  • Please contact us within 10 days of the delivery date
  • Provide your order number and relevant details

If tracking shows the package as delivered, additional verification may be required before a resolution is provided.

8. Delays & External Factors

Delivery delays may occur due to:

  • Customs processing
  • Carrier operations
  • Weather conditions or unforeseen events

These factors are outside our control, but we will assist in resolving issues where possible.

9. Lost or Delayed Orders

If your order is significantly delayed or appears lost:

  • We will investigate the shipment
  • A resolution (replacement or refund) may be provided where applicable

All cases are subject to verification.

10. Order Changes & Cancellation

  • Orders can only be modified or canceled before processing
  • Once processed or shipped, changes are no longer possible

11. Contact Information

GLIMMORO
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12. Final Notes

By placing an order, you agree to the terms outlined in this Shipping Policy.

We are committed to supporting you throughout the delivery process and ensuring a smooth shopping experience.